Privacy Policy
Last updated: May 8, 2026
1. Introduction
My Woo Stores ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Information You Provide
- Account information (name, email address) when you create an account
- WooCommerce store credentials (store URL, API keys) to connect your stores
- Support requests and communications you send to us
Information Collected Automatically
- Device information (device type, operating system, unique device identifiers)
- Usage data (features accessed, actions taken, timestamps)
- Log data (IP address, browser type, pages visited)
- Crash reports and performance data
3. How We Use Your Information
- To provide, maintain, and improve the Service
- To connect to and retrieve data from your WooCommerce stores
- To send you notifications related to your stores (orders, stock alerts)
- To respond to your support requests and communications
- To detect, prevent, and address technical issues and security threats
- To analyze usage patterns and improve user experience
4. Data Storage & Security
Your WooCommerce API keys are encrypted at rest and in transit. We use industry-standard security measures including TLS encryption, secure server infrastructure, and regular security audits to protect your data.
We do not store your WooCommerce store passwords. We only store the API keys necessary to communicate with your stores via the WooCommerce REST API.
5. Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: trusted third-party services that assist us in operating the Service (hosting, analytics, crash reporting)
- Legal requirements: when required by law, regulation, or legal process
- Safety: to protect the rights, property, or safety of our users or the public
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
- Export your data in a portable format
- Disconnect your WooCommerce stores at any time from within the app
To exercise any of these rights, please contact us at support@mywoostores.com.
7. Third-Party Services
The Service may integrate with third-party services such as WooCommerce, analytics providers, and push notification services. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
8. Children's Privacy
The Service is not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us and we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy within the app and updating the "Last updated" date at the top of this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: